Submit only genuine business listings;
Add and Claim only business listings for your business(es) or for businesses where you are an authorized representative;
Not upload images, videos, text or any other content that might be considered offensive to other users or immoral;
Make updates and additions that you know to be accurate, legal, decent and current - you will not make updates that present false, inaccurate, obscene or misleading information;
Take a deep breath and count (slowly) to ten before writing a negative review about any business. If you must write a negative review, keep it objective and fair, and never get personal. Give any business the opportunity to resolve any issue offline before giving a negative review. If you've had a bad experience with a business and they subsequently make amends, be generous in your review of them - no-one gets it right 100% of the time, but when they fix something that's broken they truly deserve credit;
Not be a vandal, and don’t drop litter. If you spot vandalism or spam take a moment to clear it up by making a correction, or if necessary reporting it;
Be polite.
In any automated or robot-driven manner whatsoever except through the official Brownbook API with an authorized API key issued by Brownbook, under a commercial agreement with Brownbook Limited. Brownbook Limited reserves the right to grant explicit exceptions to this clause, and where it does so it shall issue the excepted organization with a written notice of such;
To create, update, verify, or amend any marketing or prospecting databases, records, mailing lists, or any other such related assets;
To submit more than 5 (five) business listings for any commercial gain whatsoever, except through the official Brownbook API with an authorized API key issued by Brownbook, under a commercial agreement with Brownbook Limited. This applies specifically to, but not limited to, the provision of Search Engine Optimisation (SEO) or any other form of web or search optimisation services that you may provide in any form for the benefit of any business or organization other than your own;
For any activity that may breach GDPR or other equivalent regulations in other regions (including but not limited to CCPA, PIPEDA, APPI, CDPA). This includes the extraction, copying, scraping, storing or otherwise using outside of the Service any data from the Service in any way, whether by human or automated process; you have neither the explicit consent from those that the data represents nor a legitimate interest in doing so. Brownbook Limited will not hesitate to initiate a formal complaint under applicable regulations against any party transgressing these regulations;
To harm, threaten, abuse or harass any person, or in a way that invades another's privacy;
For any purpose that in our opinion is unacceptable to Brownbook Limited;
For any unlawful purpose;
Business and user data is used, processed, stored and transferred as described in these Terms and Conditions of Use;
Registered users and business owners are able to access any personal data that the Service may hold about them through our self-service web UI;
When you sign up for the service as a user and when you add business details you are explicitly giving your consent for Brownbook Limited to use all data that you enter as described in these Terms and Conditions of Use;
Should you wish to transfer that data to another service you may at any time make a copy of the data from your business details page and from your user profile page using the self service web UI provided;
If you wish for your business listing or your user profile to be removed you may contact Brownbook Limited and we will remove the data;
If you object to the use of any data as described in these Terms and Conditions of Use you may contact Brownbook Limited and we will remove the data and cease any use of the data by Brownbook Limited;
If you object to any of the uses of the data as described in these Terms and Conditions of Use, we regret that Brownbook Limited is unable to provide you with the Service, and so we will upon your agreement remove the data;
In the event of a data breach that includes any of your personal data Brownbook Limited will notify you within 72 hours of the discovery of the breach;
Where any personal data requires rectification, Brownbook Limited provides you with the self-service web UI tools to make such updates, completions, or corrections to the data;